At Soccer Kingdom, customer satisfaction is our priority. This Refund Policy outlines the terms and conditions under which refunds are processed for purchases made on our online store (e-commerce website).
Refunds are available for products that are defective, damaged upon arrival, or significantly different from the product description.
Requests for refunds must be made within 14 working days of receiving the product.
Products must be unused, in their original packaging, and accompanied by proof of purchase.
Certain products, including digital goods, personalized items, and perishable goods, may not be eligible for refunds unless defective.
Contact our customer support team at soccerkingdomltd@hotmail.com with your order number and reason for the refund request.
Once the request is reviewed, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed to the original payment method within [Insert Timeframe, e.g., 7-10 business days].
Customers may be responsible for return shipping costs unless the return is due to our error.
We recommend using a trackable shipping service to ensure the safe return of the product. If a prepaid return label is provided, it must be used within the stipulated time frame.
If you haven’t received a refund within the stated period, first check with your bank or payment provider.
Refund processing times may vary based on your financial institution.
If you still have not received your refund, contact us at soccerkingdomltd@hotmail.com
We only replace items if they are defective or damaged.
If you need to exchange a product for the same item, contact us at soccerkingdomltd@hotmail.com
We reserve the right to modify or update this Refund Policy at any time.
Changes will be effective immediately upon posting on our website.
Continued use of our services constitutes acceptance of the revised policy.
For any questions regarding this Refund Policy, contact us at: soccerkingdomltd@gmail.com
To provide you with a seamless and secure shopping experience, we offer a variety of globally recognized payment methods. Our payment gateway supports multiple options to ensure convenience and flexibility for customers worldwide.
6. Pay on Delivery allows for payment in cash, or with a credit/debit card, bank transfer, or Mastercard upon delivery.
All transactions are secured using industry-leading encryption and fraud prevention technologies. If you need assistance with payment options, please contact our support team. At soccerkingdom@gmail.com